What do I get for my €53.10?
We log your details and your problem on our database.
We contact you by Email, SMS Text or Telephone to further assess your problem.
We arrange a suitable time to make the service call to your home.*
Our service staff will call to your home at the arranged date and time.
Our staff will assess your problem and usually within 15min or so will have a pretty good grasp of what the problem is.
In a good number of cases the problem is a simple one and may be rectified at this stage.
If the problem is more complex, you will be given a verbal estimate of the cost of repair works.
You can decide to have repairs carried out or not.
If you decide to have works carried out, our engineer will put things right and issue an invoice for the work and equipment used.
This invoice needs to be paid at the time of the engineers visit.
*This time may be affected by adverse weather conditions.