Do you have to retune Free to Air channels sometimes?

Yes, Free to Air channels sometimes change frequency. These channels can simply be retuned using the new frequency.

Alternatively boxes can be re programmed using a USB memory stick. Daltontv.ie maintains up to date channel lists for our Free to Air set top boxes. We post these files on our web site for download.

This only applies to our Essentials Package. Our Standard & Premium Packages have an automatic channel update feature.

Do you have to retune Freesat channels sometimes?

No, Freesat set top boxes do not have to be re-tuned. Channels sometimes change frequency, but Freesat boxes automatically update to any channel changes.

What channels do I get on Free to Air TV?

You can find a full list of our Free to Air channels here.

What is a Combi box?

A Combi bos is a set top box that connects to a Saorview aerial and a satellite dish. The box receives Saorview channels from an aerial and the UK satellite channels for a satellite dish.You can receive all of the channels listed here with a combi box with no monthly subscription.

What is an IP Combi box?

An IP Combi box can receive the same TV channels as a regular Combi box. It can also connect to the internet using your existing broadband where you can use apps to view hundreds of movies and TV box sets most of which are available in high definition video.

The box receives Saorview channels from an aerial and the UK satellite channels for a satellite dish.You can receive all of the channels listed here with a combi box with no monthly subscription.

What is the difference between Freest and Free to Air TV?

Freesat is a satellite based TV service. The channels available on Freesat are determined by Freesat. Freesat channels never have to be retuned. There are no Irish TV channels available on Freesat. Freesat set top boxes have a 7 day electronic program guide (EPG) and some models offer built in hard disc drive for together with series link for recording.

Free to air TV (FTA) is a satellite and terrestrial based TV service. The channels available on FTA are determined by independent free to air broadcasters and occasionally need to be retuned. The Irish Saorview channels are available on FTA. FTA set top boxes have a 7 day EPG on the Irish channels only. Most FTA set top boxes offer limited recording facilities.

Your service call out charge is 59.00 What do I get for my 59.00?

SERVICE CALL OUT

Our service call out charge is €59.00 or €53.10 if booked on line.

We log your details and your problem on our database.

We contact you by Email, SMS Text or Telephone to further assess your problem.

We arrange a suitable time to call to your home.

Our service staff will call to your home at the arranged date and time.

Our staff will assess your problem and usually within 15min or so will have a pretty good grasp of what the problem is.

In a good number of cases the problem is a simple one and may be rectified at this stage.

If the problem is more complex, you will be given a verbal estimate of the cost of repair works.

You can decide to have repairs carried out or not.

If you decide to have works carried out, our engineer will put things right and issue an invoice for the work and equipment used.

This invoice needs to be paid at the time of the engineers visit.

I live in the country and we used to get UPC here, can I get free to air here?

Yes, Saorview and satellite signal for free to air TV is pretty much available anywhere in Ireland.

I’m interested in getting free to air. Can I have it in more than one room?

Yes, you can have the Saorview channels in as many rooms in your home as you wish. This involves splitting the signal usually in the attic.

You can also get the Saorview & satellite channels (Fre to Air) in as many rooms as you wish. With free to air you will need a set top box at each TV.

Mobile Phone Repeaters FAQs

What is a Mobile Phone Repeater?
A mobile repeater is an electronic device that is used to improve indoor coverage of mobile phone services like calls, texts and data.

Who are these devices for?
These devices are ideal for people with poor indoor reception.

Why has ComReg legalised some Mobile Phone Repeaters?
There is a perception that indoor coverage has deteriorated despite the on-going improvements to the mobile networks by the mobile operators. Following a public consultation last year ComReg decided to make certain mobile phone repeaters licence-exempt as a potential solution to improve indoor reception.

How do they work?
These devices are usually in 3 parts; an external antenna similar to a TV antenna, an internal antenna that is placed inside the house and the repeater box itself, similar to a Wi-Fi modem placed in a home. The external antenna picks up the mobile phone signals outside the home then amplifies it inside the home giving the user improved indoor reception.

Where can I buy one?
There are some online retailers selling repeaters that comply with ComReg’s technical conditions. A list of manufacturers, suppliers and installers can be found the ComReg web site.

Who can install a repeater?
There are no restrictions on who can install a repeater. The installation requires placing an external antenna outside the property. This may involve the use of ladders and power tools and knowledge on where the nearest mobile base station is for optimum setup.
While the setup is relatively straight forward, ComReg strongly recommends and advises having a professional installer conduct the installation.

How much on average?
The price of repeaters can vary depending on how many services you want to cover e.g. call & texts only, data only or calls, texts and data. ComReg advises consumers to consider their needs before making a purchase.

Do I need a licence?
No, a licence or registration is not required.

What is the difference between Boosters and Repeaters?
While many devices are advertised as mobile phone boosters or repeaters both amplify mobile phone signals. However, only certain ones meet the required technical conditions set by ComReg. Illegal devices that do not meet these conditions can cause interference to the mobile network and even other consumer devices. Illegal devices will be seized by ComReg and users may be subject to prosecution.
Boosters are usually cheap amplifiers that do not have any built in mobile network interference protection. Most boosters also fail to comply with European Harmonised Standards and as such do not carry the CE mark.
Repeaters on the other hand, meet the required technical conditions and standards so they carry the CE mark.

How can I tell if a repeater will work for me or if I need one?
If you have any phone signal outside your home and none inside, then the repeater will be able to take the outdoor signal and amplify it inside your home.
If you have no reception outside then it might still be possible for the repeater to pick up some signal using a highly directional and high gain antenna pointed at a base station. There are restrictions on the maximum power at which repeaters can transmit. In this situation it is recommended you consult with an installer.

What type of repeater do I need?
This depends on your requirements.
Calls: – If you only want to make calls then a single band GSM Repeater is what you require. This may also be advertised as a 900 band repeater, this is because the 900 MHz band is used for GSM (call/texts) in Ireland.
Data:- For data a 3G (2100 MHz band) or 4G (800 MHz band) is what you require. This also depends on if 3G/4G is in your area. If you want calls & data then a multiband repeater is what you require.
ComReg has no restrictions on the number of network operators a repeater can amplify. If the residents at a property are all on different networks then a multi-operator repeater is probably best. However if indoor reception for one operator is fine but another is weak then it may be more convenient to purchase a single operator repeater.

Why is there a difference between indoor coverage and outdoor coverage?
While operators have been expanding and optimising their networks there has been a perception that indoor coverage is getting worse. Poor indoor reception can be caused by many factors including; location, building materials, frequency band, mobile handset and even the weather can affect coverage. Mobile phone signals are radio waves that must travel from a base station through open air, around buildings, trees, mountains etc. before arriving to your home. It then has to travel through the bricks and insulation in your home and back out again to the base station. ComReg has conducted studies on the effects different building materials have on mobile phone signals and have found that certain types of energy efficient insulation and windows have a detrimental effect on signal penetration. ComReg has also conducted testing on all the currently available mobile handsets and has found that certain phones have better antennas for making and receiving calls. This could result in one phone getting signal inside a home and another getting no service.

Can 2 people make calls at the same time? What if they are on different networks?
Yes and if you have a multi-operator repeater the device will be able to handle calls on different networks at the same time.

How many phones can a repeater handle?
There is no limit on the number of phones or devices the repeater can handle. The number of phones that can make a call at any given time is down to the nearby base station. The repeater simply amplifies the phone and base station signals.

Will a repeater cause interference?
The repeater must comply with EU standards for harmonisation so it will not cause interference.

Will it cause interference to my WiFi?
No. WiFi devices work off different frequencies to mobile phones so the repeater cannot cause interference to your home WiFi network.

Will it cause interference to my TV?
No. Digital TV and Satellite TV both work off different radio signals to mobile phones.

Will it cause interference to my wireless camera system/gates etc?
No. Wireless cameras, doorbells, gates etc. all work off different radio frequencies to those used by mobile phones and base stations.